Contact Us
We’re here to help! Whether you have questions about our Jass Pack items, need assistance with an order, or just want to share feedback, feel free to reach out. Reach out to us anytime.
Get in Touch
Reach out to us anytime, and we’ll get back to you within 24 hours.
Phone : 01091120004
Call us Sunday: Thursday, from 9 AM till 6 PM
Visit Us
Come see our handcrafted collection in person:
W51 New Cairo, Egypt
Sunday: Thursday, from 9 AM till 6 PM
1. What materials are used in your products?
All our packaging products are made from high-quality materials suitable for food & beverages, hospitality, office supplies, and all packaging products. We use durable cardboard, paper, and Plastic, ensuring strength, safety, and an appealing design for your brand.
2. Do you offer custom or personalized orders?
Yes! We specialize in creating customized packaging solutions tailored to your brand’s needs. Whether it’s boxes, cups, bags, or other packaging products, we can design and produce items that reflect your brand identity perfectly.
3. What is your return and exchange policy?
Due to the customized nature of most of our products, returns and exchanges are accepted only in cases of manufacturing defects or damage during shipping. Please contact our customer service team immediately if you receive a damaged or defective item.
4. Do you ship internationally?
Yes, we offer international shipping. Delivery times and shipping costs vary depending on the destination. Please contact us for a detailed quote for international orders.
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Help & Support
Have questions or need assistance? Our friendly team is ready to help with orders, shipping, or product care. Contact us anytime—we’re just a click away!
